One urgent care chain, 16 locations named by AI, and a different one for almost every question
In 30 seconds
- The AIs named 16 different CityMD locations. Which one you get depends on the question and the AI.
- Copilot said the only 24-hour options were two other clinics. The other 4 AIs put Mount Sinai East 14th St first.
- On the same Thursday, one AI couldn’t confirm any Midtown clinic was open. Another said several were.
5AIs
50answers
53clinics named
16CityMD locations named
What we found
In the AIs’ own words, from answers we got on October 29, 2026 (shortened).
Open 24 hours: Copilot left out the clinic the others picked
urgent care open 24 hours in Manhattan
ChatGPT, Perplexity, Gemini, AI Mode
#1: Mount Sinai Urgent Care, East 14th St, open 24/7.
Copilot
“The only verified 24-hour options”: +MEDRITE at 437 5th Ave and a concierge service.
Gemini’s own card for Mount Sinai said “Closes 12:00 AM”, right above text saying 24/7.
“Open now” got opposite answers
urgent care open now near Midtown Manhattan
Perplexity
“I couldn’t verify a Midtown urgent care as open now.”
vs
Google AI Mode
“Several urgent care centers are open right now.”
Both asked on the same Thursday. That afternoon, ChatGPT listed four clinics as open.
Big network, many doors
best urgent care in Manhattan
Copilot
#1: CityMD West 23rd.
Google AI Mode
#1: Midtown New York Doctors. CityMD West 33rd, West Village and East 14th further down.
Gemini
#1 by network: Mount Sinai Urgent Care, no single location.
For a chain, every location is a separate answer. Each needs its own correct hours and services.
ChatGPT showed ads on health questions too
how much does urgent care cost without insurance in NYC
ChatGPT
A basic visit: $100–$250. Names a clinic with a published $155 self-pay rate.
Ad, right below
An ad appeared under the answer.
We saw an ad under at least 4 of ChatGPT’s 10 urgent-care answers.
Who each AI picked first
One dot per answer. Same color across a row means the AIs agreed.
| ChatGPT | Perplexity | Gemini | Copilot | AI Mode | |
|---|---|---|---|---|---|
| Best urgent care in Manhattan | |||||
| Open now near Midtown | |||||
| Takes my insurance | – | ||||
| Cost without insurance | |||||
| Pediatric urgent care | |||||
| With X-ray | |||||
| Walk-in COVID and flu test | |||||
| Open 24 hours | |||||
| Urgent care or ER for a sprained ankle | |||||
| Near Union Square |
CityMDMount Sinai Urgent Care East 14thNorthwell–GoHealth East 81stMidtown New York Doctors Urgent CareMount Sinai–Union Square Urgent CareCityMD West 57thOtherNone namedNot recorded
“Not recorded”: the answer named businesses, but we did not capture which came first.
See every #1 pick by name
| Question | ChatGPT | Perplexity | Gemini | Copilot | Google AI Mode |
|---|---|---|---|---|---|
| Best urgent care in Manhattan | Northwell–GoHealth East 81st | Northwell–GoHealth East 81st | Mount Sinai Urgent Care | CityMD West 23rd | Midtown New York Doctors Urgent Care |
| Open now near Midtown | CityMD West 33rd | none named | CityMD West 33rd | CityMD West 57th | CityMD West 39th |
| Takes my insurance | CityMD West 57th | Northwell–GoHealth East 81st | Mount Sinai Urgent Care | not recorded | CityMD Fulton |
| Cost without insurance | Midtown New York Doctors Urgent Care | none named | CityMD | none named | CityMD |
| Pediatric urgent care | Manhattan Valley Pediatrics | Manhattan Valley Pediatrics | Midtown New York Doctors Urgent Care | CityMD West 23rd | Manhattan Valley Pediatrics |
| With X-ray | Mount Sinai Urgent Care East 14th | Northwell–GoHealth East 81st | CityMD West Village | Midtown New York Doctors Urgent Care | MEDRITE Tribeca |
| Walk-in COVID and flu test | CVS MinuteClinic | CityMD West 57th | CityMD | CityMD | MEDRITE Tribeca |
| Open 24 hours | Mount Sinai Urgent Care East 14th | Mount Sinai Urgent Care East 14th | Mount Sinai Urgent Care East 14th | MEDRITE 5th Ave | Mount Sinai Urgent Care East 14th |
| Urgent care or ER for a sprained ankle | NYU Langone Samuels Orthopedic | none named | CityMD | none named | CityMD West Village |
| Near Union Square | Mount Sinai–Union Square Urgent Care | Mount Sinai–Union Square Urgent Care | Mount Sinai–Union Square Urgent Care | Mount Sinai–Union Square Urgent Care | CityMD West 14th |
What a clinic network can do this month
- Give every location its own page: address, hours, services, X-ray yes or no.
- Mark 24-hour locations the same way everywhere, on your site, Google and every listing.
- Publish a self-pay price. The clinic that did got quoted by name.
- Check each location on 5 AIs. A chain gets judged one door at a time.
Do patients get sent to your clinic, or the one next door?
We test every location on 5 AIs and show you which ones show up, and which facts are wrong.Free check: ChatGPT, 5 questions, same day. Full audit: 5 AIs, 20 questions, 48 hours.
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